Customer Service Advisor
3 days ago
We are seeking a skilled Customer Service Advisor to join our team at Intelogix Corporation. This is an exciting opportunity to provide exceptional customer experiences and make a real difference in people's lives.
The ideal candidate will be responsible for handling customer inquiries, resolving issues, and delivering top-notch service via phone. As a key member of our team, you will play a crucial role in ensuring customer satisfaction and loyalty.
Key Responsibilities:
- Provide expert customer support via phone, addressing queries, resolving complaints, and guiding customers through solutions
- Maintain a deep understanding of products, services, and policies to effectively assist customers
- Accurately document customer interactions and transactions across all tools/platforms
- Collaborate with other departments to resolve complex problems and escalate issues as necessary
- Continuously seek opportunities to improve the customer experience and streamline processes
What We Offer:
- A competitive salary range of $12.00 - $15.00/hour, depending on experience and location
- Paid training and ongoing development opportunities
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and employee discounts
- Career advancement opportunities and early access to earned wages via PayActiv
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