Banking Professional

2 weeks ago


Hastings, Minnesota, United States First National_Fulda Full time
Job Summary

We are seeking a highly motivated and customer-focused Banking Professional to join our team at First National_Fulda. As a key member of our banking team, you will be responsible for ensuring customer satisfaction by identifying opportunities to offer products and services that meet their needs.

This role requires a strong understanding of banking regulations and the ability to provide guidance on various banking topics, including electronic banking, account updates, and wire transfers. You will also be responsible for maintaining up-to-date knowledge of banking regulations to ensure compliance with applicable laws.

As a Banking Professional, you will act as an escalation point for customer inquiries and use critical thinking and existing policies to come to the best decision. You will also be responsible for actively engaging in the local community, including cross-selling and generating new lines of business with a focus on growing deposits.

Key Responsibilities:

  • Assist with customer transactions on the teller line, including cashing checks, accepting deposits and loan payments, processing withdrawals, etc.
  • Possesses the knowledge to assist customers on a variety of topics, including electronic banking, updating accounts, etc.
  • Understands multiple areas of the bank, and can provide guidance in areas including new accounts, ACH, Wire transfers, and more.
  • Maintains up-to-date knowledge of banking regulations to ensure bank is in compliance with applicable laws.
  • Acts as an escalation point for customer inquiries, and is able to use a combination of critical thinking and existing policies to come to the best decision.
  • Actively engages in the local community, including cross-selling and generating new lines of business with a focus on growing deposits.
  • Utilizes their ability to lead to bring bank staff together to execute our strategic plan.
  • Acts as a strong team player, and is willing to assist with a variety of tasks when required.
  • Understands the technical side of banking and the software utilized by bank staff.

Requirements:

  • 6-12 months banking experience preferred, but not required.
  • Understanding of banking regulations required, training provided.
  • Experience with electronic banking desired.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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