Collision Center Representative

7 days ago


Tallahassee, United States Hendrick Automotive Group Full time
Job Summary

We are seeking a highly motivated Collision Center Representative to join our team at Hendrick Automotive Group. As a key member of our dealership, you will be responsible for maintaining customer satisfaction throughout the sales and service process.

Responsibilities:
  • Address customer concerns in a timely and professional manner.
  • Work closely with department managers to ensure customer satisfaction is met or exceeded.
  • Follow up with customers through telephone and mailings prior to purchase and after purchase.
  • Maintain an organized, clean, and safe work area.
  • Participate in required training and maintain CSI at or above Company standards.
Requirements:
  • Previous customer service experience desired.
  • Excellent interpersonal, communication, and organizational skills required.
  • Ability to learn Dealership Management System and web-based applications utilized in operations.
Salary Estimate:

$45,000 - $60,000 per year, depending on experience.



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