Imaging Supervisor

2 weeks ago


Richardson, Texas, United States Canon U.S.A., Inc. Full time
Job Title: Imaging Supervisor

Responsible for overseeing the scanning and imaging solutions for our clients. Collaborates closely with customers to meet the requirements of imaging projects. Focused on building strong relationships and teams, with a proven track record of utilizing scanning and imaging software and hardware options. Demonstrates trust and a positive team attitude through strong core values and work ethic.

Key Responsibilities:
  • Supervise and train staff in all areas of operation on proper technical and procedural processes
  • Work with direct reports (Doc Prep, Scanning and Indexing clerks) to mentor, monitor, and ensure that each area is meeting their benchmarked output, and provide direction when output is not met
  • Provide daily and weekly reports on volumes for each area of operation as well as report level of achievement of benchmarked goals
  • Act as an interface between client and CBPS
  • Ensure that team members meet their production quotas
  • Using excel, track production results against targets and create management reports
Requirements:
  • Associates degree in a technology related field, or technical school education in information technology. A combination of education and experience may be substituted for the degree requirement
  • Must have excellent follow through skills
  • Must be customer service focused
  • Must have excellent written and verbal communication skills
  • Ability to communicate with clients
  • Ability to work well in stressful situations and be deadline sensitive
  • Availability to work overtime/varied hours when required
  • Clear status on criminal and drug test
What We Offer:
  • Competitive pay & benefits
  • Comprehensive training and development programs that prepare employees to advance from within
  • A company focused on creating a positive work and client environment
  • Employee discounts on entertainment, products, and services nationwide

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