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Front Desk Agent

2 months ago

Greenville, South Carolina, United States Auro Hotels Full time
Job Summary

We are seeking a highly motivated and customer-focused Part-Time PM Front Desk Agent to join our team at Auro Hotels. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of professionalism at all times.

Key Responsibilities
  • Ensure that each guest receives outstanding guest service by providing a friendly and welcoming environment.
  • Empower guests to guarantee total satisfaction, display hospitality and professionalism, and assure that all transactions with guests are handled in a legal and ethical manner.
  • Understand and apply all property safety and security procedures to maintain a secure and safe environment for associates and guests.
  • Maintain a favorable working relationship with all company associates to foster and promote a positive working environment.
  • Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
Requirements
  • High school diploma or general education degree or equivalent combination of education and experience.
  • Valid State Driver's License (if required to drive a company vehicle).
  • Ability to speak effectively with customers and/or associates, write clearly and legibly, and perform basic math problems.
Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.