Customer Experience Representative
4 weeks ago
Midco is seeking a highly skilled Customer Experience Specialist to join our award-winning customer service team. As a Customer Experience Specialist, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:- Connect with customers to troubleshoot and resolve phone, cable, and internet services.
- Resolve customer issues and relieve concerns regarding billing.
- Answer questions and educate on services and features.
- Listen and collaborate with the customer in order to maintain their business and create a positive customer relationship.
- Record customer transactions accurately by dispositioning each contact.
- High school diploma or GED required.
- Customer service experience preferred.
- Basic typing and email skills required.
- Comfortable using technology including the internet and applications.
- Exceptional communication skills, both verbal and written.
Inbound call center environment wearing a headset. Must remain at workstation for long periods of time. Extremely time sensitive in order to meet customer demand. Heavy keyboard/mouse usage required with repetitive movements.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law.
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Customer Experience Representative
4 weeks ago
Rapid City, South Dakota, United States Midco Full timeJob SummaryMidco is seeking a Customer Experience Specialist to join our award-winning customer service team. As a Customer Experience Specialist, you will be responsible for providing exceptional customer service to our customers via inbound and outbound contacts. You will troubleshoot and resolve customer issues, answer questions, and educate customers on...
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Customer Service Representative
1 month ago
Rapid City, South Dakota, United States Holiday Companies Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key...
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Customer Service Representative
4 weeks ago
Rapid City, South Dakota, United States Holiday Companies Full timeWe are seeking a skilled Customer Service Representative to join our team at Holiday Companies. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and making purchase suggestions to customers.Key Responsibilities:Greet customers and provide a positive shopping experienceOperate...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative Position
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Rapid City, South Dakota, United States Planet Fitness Full timeJob SummaryThe Overnight Closer will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a passion for fitness and health.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests.Handle...
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Customer Service Representative
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Retail Customer Service Representative
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Rapid City, South Dakota, United States Sam's Club Full timeJob Summary:We are seeking a friendly and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibilities will include operating a cash register, processing transactions, and...
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Rapid City, South Dakota, United States Culver's Full timeGrow Your Career with Culver'sAt Culver's, we're more than just a fast-food restaurant - we're a family-owned business that's passionate about serving our community. As a team member, you'll be part of a dynamic and supportive team that's dedicated to providing exceptional customer service and quality food.Flexible SchedulingWe understand that life can be...
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