Customer Service Professional

4 days ago


Jersey City, New Jersey, United States Tawanda Jackson - Insurance Agency Full time
Job Overview

Tawanda Jackson Insurance Agency, located in Jersey City, NJ, seeks a detail-oriented professional with exceptional customer service and collaboration skills to support our agency and community by promoting State Farm products and services.

This full-time role involves empowering our team by implementing and supporting office policies and ensuring excellent customer experiences. Key responsibilities include:

  • Establishing strong relationships with customers and providing prompt, accurate, and friendly service
  • Educating customers about insurance options using a customer-focused review process
  • Maintaining a well-equipped office environment that meets customer needs

We offer a competitive salary of $40,000 - $60,000 per year, plus bonus/commissions. Ideal candidates possess excellent communication skills, bilingual Spanish/English proficiency (preferred), and experience in customer service, sales, and problem-solving.


Requirements
  • Bilingual Spanish/English (preferred)
  • Excellent communication skills
  • Highly organized and detail-oriented
  • Experience in customer service required
  • Property and Casualty License (must be able to obtain)
  • Life and Health License (must be able to obtain)


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