Customer Service Professional
4 days ago
Tawanda Jackson Insurance Agency, located in Jersey City, NJ, seeks a detail-oriented professional with exceptional customer service and collaboration skills to support our agency and community by promoting State Farm products and services.
This full-time role involves empowering our team by implementing and supporting office policies and ensuring excellent customer experiences. Key responsibilities include:
- Establishing strong relationships with customers and providing prompt, accurate, and friendly service
- Educating customers about insurance options using a customer-focused review process
- Maintaining a well-equipped office environment that meets customer needs
We offer a competitive salary of $40,000 - $60,000 per year, plus bonus/commissions. Ideal candidates possess excellent communication skills, bilingual Spanish/English proficiency (preferred), and experience in customer service, sales, and problem-solving.
Requirements
- Bilingual Spanish/English (preferred)
- Excellent communication skills
- Highly organized and detail-oriented
- Experience in customer service required
- Property and Casualty License (must be able to obtain)
- Life and Health License (must be able to obtain)
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