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Administrative Services Manager

2 months ago

Cupertino, California, United States Apple Full time

Position Overview:
Weekly Hours: 40

Role Number:

The Apple Services Engineering division is dedicated to developing innovative products and services for our clientele, while also supporting other Apple teams in their endeavors.

This team is responsible for a variety of offerings, including Apple Music, Podcasts, TV+, tvOS, App Store, iCloud, Business & Education, alongside technologies such as Commerce, Search & Recommendations, and more.

Additionally, this group manages extensive cloud infrastructure, facilitating support for teams and services throughout Apple. They operate on a grand scale, consistently meeting Apple's rigorous standards for performance to deliver global services.


We are seeking an exceptional Administrative Services Manager who embodies collaboration, organization, and strategic thinking, coupled with a strong passion for problem-solving and enhancing organizational efficiency.

In this capacity, you will oversee a team comprising Admin Leads, Admin Assistants, and Site Admins across our global offices.

Your responsibilities will encompass team leadership, resource allocation, executive calendar management, event planning, and the implementation of process enhancements.

This role is dynamic and fast-paced, necessitating the ability to anticipate needs, think critically, and provide solutions to challenges with a high degree of integrity and professionalism.

Key Responsibilities:
  • Overseeing a team of Administrators across various locations, ensuring alignment with organizational objectives and supporting employee growth and development.
  • Providing executive support, including calendar management, travel arrangements, budget oversight, and event coordination.
  • Promoting the adoption and assessing the impact of standardized administrative processes throughout the organization.
  • Managing office logistics, including space planning, supply management, and maintenance requests.
  • Facilitating effective communication across the organization.
  • Building collaborative relationships with other administrative leaders to establish consistent standards and best practices.
  • Fostering strong connections with partner teams in Business Operations, Space Planning, Finance, and Facilities.
Key Qualifications:
  • A minimum of 5 years of experience supporting executive or director-level teams, ideally within a technical organization.
  • 5 years of direct management experience.
  • A self-starter with sound judgment for decision-making.
  • Ability to multitask and maintain composure in high-pressure situations.
  • Curious, adaptable, and a dedicated problem solver.
  • Strong team player with the ability to build collaborative partnerships across various functions and levels.
  • Exceptional attention to detail, accuracy, and timeliness.
  • Professional demeanor, capable of working independently on assignments and handling sensitive information with discretion.
  • Proficiency in iCal, Keynote, Mail, eApproval, Quip, Box, Confluence, and other OSX-based office systems is advantageous.
Education & Experience:

A minimum of 3 years of relevant experience is required. An AA/AS degree is mandatory, while a BA/BS degree is preferred.

Compensation & Benefits:

At Apple, base pay is one component of our comprehensive compensation package, determined within a specified range. This structure allows for growth and advancement within the role.

The base pay range for this position is between $125,400 and $188,000, with actual pay depending on skills, qualifications, experience, and location.

Apple employees have the opportunity to become shareholders through participation in Apple's discretionary employee stock programs, including eligibility for restricted stock unit awards and discounted stock purchases through the Employee Stock Purchase Plan.


Additional Benefits:

Employees receive extensive medical and dental coverage, retirement benefits, access to discounted products and services, and reimbursement for educational expenses related to career advancement at Apple.

This role may also be eligible for discretionary bonuses or commission payments, as well as relocation assistance. For more information on Apple Benefits, please refer to the relevant resources.


Note:

Apple's benefits, compensation, and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer committed to inclusion and diversity, taking affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

For more information on your EEO rights as an applicant, please refer to the relevant resources.