Appliance Sales Consultant

1 week ago

Dayton, Ohio, United States Lowe's Full time
About the Role

We are seeking a highly skilled Sales Specialist to join our team at Lowe's. As a Sales Specialist, you will be responsible for providing exceptional customer service and sales expertise to our customers.

Key Responsibilities
  • Provide expert knowledge of home appliances to customers, including product features, benefits, and pricing.
  • Assist customers in selecting the right appliances for their needs, and provide recommendations for complementary products.
  • Process sales transactions accurately and efficiently, and ensure that all sales are properly documented.
  • Maintain a high level of product knowledge and stay up-to-date on new products and promotions.
  • Work collaboratively with other sales associates and store staff to achieve sales goals and provide excellent customer service.
Requirements
  • High school diploma or equivalent required.
  • 1 year of external experience in customer-facing sales or 6 months of Lowe's retail experience.
  • Ability to lift 25 pounds without assistance, and may lift over 25 pounds with or without assistance.
  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Preferred Qualifications
  • 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
  • 2 years of experience identifying and selling products based upon customer needs or plans.
  • 2 years of experience in providing customer service, including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
  • 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
  • 1 year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
  • 2 years of experience in a sales environment with required sales goals or metrics.
What We Offer

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://www.lowes.com/careers.

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