Senior Catering Operations Manager

2 days ago


New York, New York, United States Devita Hancock Hospitality Full time

About the Role

We are seeking a highly skilled and experienced Senior Catering Operations Manager to oversee our catering dispatch team, foster relationships with the kitchen team, and manage inventory.

Job Responsibilities:

  • Oversee catering dispatch team (15 people)
  • Foster a relationship and communication with the kitchen team
  • Route orders daily
  • Manage Inventory
  • Ensure catering orders are properly packed and delivered timely
  • Oversee quality of food before it is packed
  • Oversee building code requirements and troubleshoot any building maintenance issues
  • Manage day-of changes and troubleshoot delivery and packing problems
  • Train new employees
  • Enforce policies and procedures (ie dress code, health code, cleanliness)
  • Optimize the procedures based on how large the team (and # orders) grows

Requirements:

  • Over 4 Years of Food/Beverage or Hospitality Experience
  • Prior Off-Premises Catering experience preferred
  • Team-player attitude
  • Multitasking and take initiative in troubleshooting in a high-paced environment
  • Excellent written, verbal and computer skills
  • Attention to detail and organization
  • Excellent customer service/customer relations skills

Compensation: The estimated salary for this role is $80,000 - $110,000 per year, depending on experience. We offer a competitive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



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