Catering Operations Manager

4 days ago


New York, New York, United States Gecko New York Full time

We are seeking a seasoned professional to serve as our Catering General Manager at Gecko New York in Staten Island, NY.

About the Job

Estimated Salary: $70,000 - $90,000 per year.

This is a full-time position that requires a strong leader to oversee and manage all aspects of catering operations. The ideal candidate will have experience in high-end events, fine dining, and upscale venues.

About Gecko New York:

We are a fine dining restaurant and event venue dedicated to providing exceptional guest experiences. Our team is passionate about delivering personalized service, attention to detail, and memorable events.

Responsibilities
  • Lead and manage the catering team in planning, executing, and delivering high-end events that meet and exceed guest expectations.
  • Oversee day-to-day catering operations, including event setup, service, and breakdown.
  • Work closely with clients to understand their event needs and preferences, ensuring tailored service and attention to detail.
  • Develop and execute sales strategies to attract and retain clients, grow the catering business, and increase event bookings.
  • Coordinate all event logistics, including staffing, menu customization, vendor management, and on-site execution.
  • Monitor budgeting, pricing, and cost control for all catering events, ensuring profitability while maintaining the highest quality standards.
  • Recruit, train, and mentor the catering staff, ensuring they align with the restaurant's service standards.
  • Built relationships with vendors, such as florists, decorators, rental companies, and audiovisual providers, to ensure smooth coordination and successful event execution.
  • Monitor guest feedback and satisfaction, addressing any issues or concerns promptly to ensure a positive experience for all clients and guests.
Requirements
  • Proven experience as a Catering General Manager or similar role, preferably in a fine dining or upscale venue setting.
  • Strong knowledge of catering operations, event planning, and logistics for high-end events.
  • Exceptional client relationship management skills, with the ability to work with high-profile clients and deliver tailored experiences.
  • Strong leadership and team management skills, with a focus on training and developing staff.
  • Experience in budget management, pricing strategies, and profitability analysis.
  • Excellent organizational and multitasking skills, with the ability to manage multiple events and tasks simultaneously.
  • Strong communication and problem-solving abilities, with a customer-first mindset.
Benefits
  • Competitive salary with performance-based incentives
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off

Please email your resume to be considered for this position.



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