Senior Patient Access Specialist

1 day ago


Montclair, New Jersey, United States Ensemble Health Partners Full time
About the Role

We are seeking a highly skilled and experienced Senior Patient Access Specialist to join our team at Ensemble Health Partners. As a key member of our revenue cycle management team, you will play a critical role in ensuring the smooth and efficient flow of patient information and services.

Key Responsibilities
  • Patient Access and Registration: Responsible for performing admitting duties for all patients admitted for services at the hospital, ensuring accurate and timely registration and verification of patient information.
  • Insurance Verification and Benefits: Utilize quality auditing and reporting systems to ensure accurate and timely verification of patient insurance and benefits, and to identify and resolve any discrepancies or issues.
  • Point of Service Collections: Responsible for collecting point of service collections and past due balances, and for explaining and distributing patient education documents and consent forms as needed.
  • Medical Necessity and Compliance: Utilize Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of tests by Medicare, and to distribute and document other designated forms and pamphlets as required.
Requirements
  • Education and Certifications: Certified Healthcare Access Associate (CHAA) and/or Certified Revenue Cycle Representative (CRCR) certification, and a 2-year/Associates degree in healthcare administration, business administration, or a related field.
  • Experience: 2-3 years of experience in patient access or a leadership role, with a comprehensive understanding of revenue cycle management, including admission, billing, payments, and denials.
  • Skills and Abilities: Excellent communication and customer service skills, with the ability to work effectively in a fast-paced environment and to prioritize multiple tasks and responsibilities.
About Ensemble Health Partners

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. We are committed to empowering our associates to thrive in their careers and to delivering exceptional patient care and service.



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