Customer Service Representative

2 days ago


Bakersfield, California, United States Sully's Full time

About Sully's

Sully's is a local, family-owned business operating gas stations and convenience stores in Bakersfield, CA. We are seeking happy, hardworking, and energetic individuals to join our team in a fast-paced and fun environment.

Job Summary

We are looking for a Customer Service Representative to provide outstanding customer service to our loyal customers. The ideal candidate will be able to work well with others, take orders, and follow instructions. They will also be able to maintain a cheerful and friendly attitude at all times, even in a fast-paced environment.

Responsibilities

  • Maintain a clean and safe work environment in accordance with company standards.
  • Perform routine cleaning, stocking, and merchandising as instructed by management.
  • Provide sincere customer service while accurately transacting sales of fuel and merchandise.
  • Work well with others, take orders, and follow instructions.
  • Keep calm under pressure and excel in a fast-paced environment.
  • Multi-task and accomplish duties in an expedited fashion.

Requirements

  • Ability to read, write, and speak English fluently.
  • Ability to work with minimum supervision and stay busy in a fast-paced environment.
  • Arithmetic skills to accomplish customer transactions.
  • Professional handling of customer needs.
  • Capable of learning cash register and lotto machine functions.
  • Reliably ring up transactions accurately and balance drawer.

Physical Demands

  • Frequent bending, twisting, and ability to lift at least 50lbs. in narrow spaces.
  • Ability to work unaccompanied, standing for prolonged periods, and without defined break periods.
  • Able to accomplish continued indoor/outdoor cleaning and merchandise/supplies stocking schedules.
  • Ability to work for prolonged periods in walk-in coolers at 34 degrees.
  • Periodic exposure to all outdoor conditions at all times of the day.

Additional Information

  • A set of uniform shirts are provided after the 90-day probationary period.
  • Once provided, uniform shirts are laundered weekly and maintained by the company.
  • Until a uniform shirt is issued, new hires will be provided an apron or loaner shirt(s).
  • Employees are required to wear a belt and provide their own pants.
  • Pants or shorts must be solid blue, tan, or black (no cargo).
  • Neat uniform appearance and good personal hygiene must be maintained.
  • Reliable transportation is required.
  • Punctual and able to work on all shifts as assigned, at any of our store locations.


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