Wellness Sales Consultant

1 week ago


Dayton, Ohio, United States Elements Massage Full time

Position Overview

Are you passionate about enhancing the well-being of others? If you seek a role in retail sales and customer service that allows you to make a positive impact on clients' lives, your search ends here.

Elements Massage is a wellness studio in need of a dynamic, outgoing individual to spearhead retail sales and customer service for both prospective clients and existing members. Our success hinges on the sales of the Elements Wellness Program, and we recognize and reward our team for achieving our goals.

Key Responsibilities

As a Retail Sales Associate / Customer Service Associate, you will play a vital role in ensuring an exceptional experience for every client who visits our studio. Your responsibilities will include:

  • Educating clients on the advantages of the Elements Wellness Program, a hassle-free membership option.
  • Utilizing our established sales process to enroll clients in the Elements Wellness Program.
  • Serving as the welcoming face of hospitality, both over the phone and in-person.
  • Streamlining the client appointment and payment process to ensure efficiency and accuracy.
  • Collaborating with our Managers and Massage Therapists to foster an environment where clients feel valued and prioritized.

Qualifications and Skills

  • Proven ability to adhere to our sales process to promote the Elements Wellness Program and cultivate customer loyalty.
  • A candidate who enjoys conversing but, more importantly, is eager to listen to new, established, and prospective clients.
  • A knack for transforming client feedback into opportunities for exceptional customer service.
  • Previous experience in retail sales is preferred, especially in selling memberships or services directly to clients.
  • Experience in customer service within a spa-like environment is advantageous, emphasizing attention to detail and hospitality.
  • Proficiency with modern office tools and systems; scheduling and payments are managed through user-friendly software.
  • A commitment to fostering a positive work atmosphere for employees while delivering outstanding experiences for clients.

Benefits Offered

We provide a competitive compensation package, including:

  • Hourly pay ranging from $13 to $14, plus sales commissions.
  • Commission on each membership sale, based on conversion rates.
  • Options for health insurance, dental, vision, and Colonial Life plans.
  • 401K plan with employer matching contributions.
  • Paid vacation time.
  • A complimentary monthly massage at our studio.
  • Opportunities for company shares.

If you are excited about working in a fulfilling sales environment within a premier massage studio, we encourage you to consider this opportunity.



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