Aircraft Ramp Service Agent

2 weeks ago


Kansas City, Missouri, United States Piedmont Airlines, Inc Full time

Overview:

Piedmont Airlines is excited to welcome dedicated individuals to our team. We pride ourselves on delivering exceptional service to our customers and airline partners. We are currently seeking a committed and dependable professional to fill the role of Ramp Agent within our Ground Handling Department.

Key Responsibilities:

  • Perform below-the-wing servicing of aircraft
  • Efficiently load and unload baggage and cargo
  • Operate motorized service vehicles and equipment
  • Guide and park aircraft safely
  • Conduct cabin maintenance tasks
  • Execute de-icing procedures for aircraft
  • Collaborate with team members to ensure outstanding customer service and achieve corporate objectives

Qualifications and Skills:

  • Completion of the Ramp Agent training program
  • Ability to thrive in a high-energy environment while meeting company goals and customer expectations
  • Strong communication skills
  • Effective organizational, prioritization, and multitasking abilities

Preferred Experience:

  • Prior experience in the airline industry
  • Background in front-line customer service roles
  • Basic familiarity with computer applications and software

Work Environment:

  • Utilization of computers, telephones, and various office equipment
  • Exposure to an airport ramp environment with varying weather conditions and elevated noise levels
  • Availability for all shifts, including weekends, nights, holidays, and irregular hours

Physical Demands:

  • Frequent activities including stooping, bending, kneeling, walking, standing, reaching, lifting, and climbing
  • Ability to handle objects weighing up to 70 pounds
  • Assistance for passengers with disabilities, including wheelchair support

Compensation: Starting pay is $15.25 per hour.

The information provided above outlines the general nature of the work performed and is not intended to be an exhaustive list of responsibilities, duties, and skills required for this position. Responsibilities and expectations may evolve as necessary.

Employment is contingent upon possessing a valid driver's license and maintaining a clear driving record, as well as passing a 10-year Criminal History Records Check and drug screening as required. Proof of high school diploma or GED completion is also necessary. Candidates must be at least 18 years of age.

Our benefits package includes paid training, holiday pay, 401(k), vacation time, and family travel on the American Airlines network. Medical and dental coverage is available.

Piedmont Airlines is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics.



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