Aircraft Ramp Service Agent

2 weeks ago


Kansas City, Missouri, United States Piedmont Airlines, Inc Full time

Overview:

Piedmont Airlines is dedicated to providing exceptional service within the aviation industry. We are currently seeking a dedicated and dependable individual to fill the role of Ramp Agent in our Ground Handling Department. This position plays a crucial role in ensuring the efficient handling of baggage and servicing of aircraft in a dynamic outdoor airport setting.

Key Responsibilities:

  • Perform below-the-wing servicing of aircraft.
  • Efficiently load and unload baggage and cargo.
  • Operate motorized service vehicles and equipment safely.
  • Guide and park aircraft as needed.
  • Conduct cabin maintenance tasks to ensure cleanliness and safety.
  • Execute de-icing procedures for aircraft.
  • Collaborate with team members to deliver outstanding customer service and meet corporate objectives.

Qualifications and Skills:

  • Completion of the required training course.
  • Ability to thrive in a high-energy environment while meeting company goals and customer expectations.
  • Strong communication skills.
  • Capability to organize, prioritize, and manage multiple tasks effectively.

Preferred Experience:

  • Prior experience in the airline industry.
  • Background in customer service roles.
  • Basic understanding of computer applications and programs.

Work Environment:

  • Utilization of computers, telephones, and other office equipment.
  • Exposure to the airport ramp environment, including varying weather conditions and elevated noise levels.
  • Flexibility to work all shifts, including weekends, nights, and holidays.

Physical Demands:

  • Frequent physical activities including stooping, bending, kneeling, walking, standing, reaching, lifting, and climbing.
  • Ability to handle objects weighing up to 70 pounds.
  • Assistance for passengers with disabilities, including pushing wheelchairs.

Compensation: Starting pay is $15.25 per hour.

The above information outlines the general nature of the work performed and is not intended to be an exhaustive list of responsibilities, duties, and skills required for this position. Duties and expectations may evolve as necessary.

Employment is contingent upon meeting specific requirements, including a valid driver's license, clear driving record, and completion of a background check and drug screening. Proof of high school diploma or GED is also required, along with a minimum age of 18 years.

Our benefits package includes paid training, holiday pay, 401(k), vacation, and travel opportunities within the American Airlines network. Medical and dental insurance options are available.

Piedmont Airlines is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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