Chatham Oral Surgery Front Desk Representative

3 weeks ago


Savannah, Georgia, United States Chatham Oral Surgery, P.C. Full time
Front Desk Representative Opportunity

Join our dynamic team at Chatham Oral Surgery, P.C. as a Patient Experience Specialist. In this role, you will be the primary point of contact for patients, ensuring their needs are met and they have a positive experience at our office. We offer a competitive salary and comprehensive benefits package.

Responsibilities:
- Interact with patients via phone, email, online chat, or in person to provide support and information on our services, doctors, scheduling, and billing.
- Collect patient information and schedule appointments for oral surgery, consultations, and post-op visits while addressing questions and concerns.
- Field patient inquiries and complaints, escalating issues to assigned specialists or other team members as needed.
- Maintain accurate records of patient interactions and resolve issues efficiently.

Requirements:
- Excellent communication skills, including active listening and conflict resolution.
- Service-oriented approach with a focus on patient satisfaction.
- Proficient computer skills with the ability to learn new software.
- Strong relationship-building skills and ability to multitask effectively.

Salary and Benefits:
- Estimated salary: $48,000 - $58,000 per year, based on location and experience.
- Comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
- Opportunities for professional growth and development within our organization.

About Us:
Chatham Oral Surgery, P.C. is a leading provider of oral surgery services in [location]. Our team is dedicated to delivering exceptional patient care and promoting a positive work environment.

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