Hotel Night Operations Specialist
4 days ago
We are seeking a highly skilled Front Desk Agent and Night Auditor to join our team at Holiday Inn Express & Suites - Savannah Chatham Parkway. This is a unique opportunity to work in a fast-paced environment, managing the front desk operations and ensuring a seamless guest experience overnight.
Key Responsibilities- Night Audit Functions:
- Perform nightly audits of financial transactions, including reconciling guest accounts, verifying charges, and ensuring accurate postings.
- Generate and review daily financial reports, including occupancy rates, revenue, and outstanding balances.
- Identify and resolve any discrepancies in financial records or guest accounts.
- Guest Service:
- Provide exceptional service to guests during the night shift, including check-ins, check-outs, and handling any special requests or inquiries.
- Address and resolve guest complaints or issues promptly and professionally.
- Front Desk Operations:
- Manage the front desk operations, including answering phones, processing reservations, and handling guest requests.
- Ensure that the front desk area is clean, organized, and well-stocked with necessary supplies.
- Security and Safety:
- Monitor the hotel's security systems and perform regular patrols to ensure the safety and security of guests and hotel property.
- Handle emergency situations and coordinate with emergency services if necessary.
- Administrative Tasks:
- Prepare and distribute nightly reports to management, including summaries of guest activity, financial performance, and any notable incidents.
- Complete and file necessary paperwork, including guest registration cards and incident reports.
- Collaboration:
- Communicate effectively with the day shift team and management regarding any issues or updates from the night shift.
- Coordinate with housekeeping and maintenance staff to address any overnight needs or requests.
- Estimated Salary: $45,000 - $55,000 per year, depending on experience.
- Qualifications:
- High school diploma or equivalent required; additional education in hospitality or business is a plus.
- Previous experience in a hotel front desk or audit role preferred but not required.
- Strong attention to detail and accuracy in financial record-keeping.
- Excellent communication and interpersonal skills.
- Ability to work independently with minimal supervision.
- Proficiency in hotel management software.
- Strong problem-solving skills and ability to handle emergency situations.
- Flexibility to work night shifts, including weekends and holidays.
-
Hotel Cleaning Specialist
2 weeks ago
Savannah, Georgia, United States Hotel Bardo Savannah Full timeAt Hotel Bardo Savannah, we are seeking a highly organized and detail-oriented individual to join our Housekeeping team as a Hotel Cleaning Specialist. As a key member of our team, you will play a crucial role in maintaining the cleanliness and organization of our hotel's back-of-house areas.About the RoleThis is an exciting opportunity for someone who takes...
-
Hotel Cleaning Operations Manager
4 days ago
Savannah, Georgia, United States Avid Hotel Savannah Full timeHotel Cleaning Operations Manager Job DescriptionAvid Hotel Savannah is seeking an experienced and detail-oriented Hotel Cleaning Operations Manager to oversee the cleaning and maintenance of our hotel.You will be responsible for managing a team of housekeeping staff, ensuring that guest rooms and public areas are clean and well-maintained, and implementing...
-
Administrative Support Specialist
2 weeks ago
Savannah, Georgia, United States Marriott International, Inc Full timeHotel Operations Administrative SupportThe Catering Coordinator plays a vital role in hotel operations by providing administrative support across various departments. This position involves liaising between clients and the Sales Office during the event process, ensuring smooth operational flow and prioritizing guest well-being.Key responsibilities include...
-
Senior Hotel Operations Manager
4 weeks ago
Savannah, Georgia, United States Drury Hotels Full timeAbout UsDrury Hotels is a family-owned and operated business with a rich history dating back to 1973. With over 6000 members and 150 hotels in 27 states, our commitment to treating guests and team members like family remains unwavering.About the RoleThis Senior Hotel Operations Manager position offers a unique opportunity to gain valuable knowledge and...
-
Hotel Night Auditor
2 weeks ago
Savannah, Georgia, United States Tru by Hilton SavannahMidtown, GA Full timeJob Title: Hotel Night AuditorAbout the Role:Are you a detail-oriented individual with excellent communication skills? Do you have experience in hospitality and enjoy working in a fast-paced environment? We are seeking a highly organized and customer-focused Night Auditor to join our team at Tru by Hilton Savannah/Midtown, GA.Responsibilities:* Review all...
-
Hotel Cleaning Specialist
4 weeks ago
Savannah, Georgia, United States Residence Inn by Marriott Full timeWe are seeking a highly motivated Hotel Cleaning Specialist to join our team at Residence Inn by Marriott.About the RoleThis is an exciting opportunity to work in a dynamic environment, where you will be responsible for maintaining the cleanliness and comfort of our guests' rooms and suites. As a Hotel Cleaning Specialist, you will play a vital role in...
-
Savannah, Georgia, United States Drury Hotels Full timeAbout Drury HotelsWe are a family-owned and operated business, with 6000 members and 150 hotels in 27 states. Our dedication to treating guests and team members like family has never wavered.Job OverviewThis position is responsible for managing the hotel lobby bar and gaining valuable knowledge and skills across all hotel departments. The ideal candidate...
-
Hotel Operations Director
3 days ago
Savannah, Georgia, United States ZMC Hotels, LLC Full timeJob OverviewZMC Hotels, LLC is seeking a skilled and experienced Hotel Operations Director to join our team. This is a fantastic opportunity for a motivated individual to lead and manage the day-to-day operations of our hotels across the country.Key Responsibilities:Develop and implement strategic plans to drive revenue growth and improve guest...
-
Hotel Operations Director
2 weeks ago
Savannah, Georgia, United States Marriott Full timeWe are seeking a highly skilled and experienced Hotel Operations Director to join our team at the AC Hotel Historic District Savannah. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest satisfaction, and driving revenue growth.Key Responsibilities:Lead and motivate...
-
Hotel Operations Manager
4 weeks ago
Savannah, Georgia, United States 601 East River Street LLC Full timeAre you a seasoned hospitality professional looking to take on a leadership role? We're seeking an experienced Hotel Operations Manager to oversee the day-to-day operations of our hotel, ensuring seamless guest experiences and efficient team performance.About 601 East River Street LLCOur company values excellence in customer service, teamwork, and continuous...
-
Director of Hotel Operations
4 days ago
Savannah, Georgia, United States 601 East River Street LLC Full timeJob Overview: We are seeking an experienced Director of Hotel Operations to lead our housekeeping team at 601 East River Street LLC. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive business growth and improve operational efficiency. Your expertise in hotel operations will help us maintain a...
-
Hotel Night Auditor
4 weeks ago
Savannah, Georgia, United States Aileron Management LLC Full timeFull-Time Hotel Night AuditorWe are seeking a detail-oriented and organized individual to join our team as a Full-Time Hotel Night Auditor. In this role, you will be responsible for performing nightly balancing duties, processing daily paperwork, and providing excellent customer service throughout the night.About UsAileron Management LLC is a boutique hotel...
-
Independent Hotel Safety Officer
2 weeks ago
Savannah, Georgia, United States ZMC Hotels Full timeZMC Hotels is a leading hospitality company seeking a highly organized and detail-oriented Night Auditor to join our team. In this role, you will be responsible for ensuring the smooth operation of our hotel properties during the night shift.Job Description:Close daily reports and reconcile discrepanciesMaintain the security and integrity of hotel...
-
Kitchen Sanitation Specialist
3 days ago
Savannah, Georgia, United States The Alida Hotel Full timeThe Alida Hotel, a 173-room hotel on Savannah's revitalized riverfront, is seeking a diligent Sanitation Specialist to join its culinary team.About the Job:As a crucial member of the kitchen staff, you will be responsible for maintaining a clean and sanitized environment that meets health and safety standards.Key Responsibilities:Maintain cleanliness and...
-
Hotel Operations Manager
1 day ago
Savannah, Georgia, United States 601 East River Street LLC Full timeJob Title: Director of Housekeeping ServicesThe Director of Housekeeping Services will oversee the daily operations of housekeeping at 601 East River Street LLC. This role requires a strong leader with experience in managing a team and ensuring exceptional guest satisfaction.About Us:At 601 East River Street LLC, we strive to provide an exceptional...
-
Event Operations Manager
3 weeks ago
Savannah, Georgia, United States The Alida Hotel Full timeJob SummaryWe are seeking an experienced Event Operations Manager to join our team at The Alida Hotel. As a key member of our events team, you will be responsible for overseeing the execution of banquets and events, ensuring exceptional service and safety standards.About UsThe Alida Hotel is a 173-room hotel located on Savannah's revitalized riverfront. We...
-
Night Shift Hospitality Manager
2 weeks ago
Savannah, Georgia, United States Hotel Bardo Savannah Full time**About the Role**We are seeking a motivated and organized Night Auditor to join our Front Office team at Hotel Bardo Savannah. This role offers a unique opportunity to develop your skills and experience in a fast-paced and dynamic environment.**Responsibilities:**Delivering exceptional guest service and ensuring a smooth check-in processMaintaining accurate...
-
Kitchen Sanitation Specialist
2 weeks ago
Savannah, Georgia, United States The Alida Hotel Full timeWe are seeking a skilled and detail-oriented Kitchen Sanitation Specialist to join our team at The Alida Hotel.As a critical member of our culinary staff, this individual will be responsible for maintaining a clean and sanitized kitchen environment, ensuring the highest standards of food safety and quality.The ideal candidate will possess excellent...
-
Maintenance Engineer
3 days ago
Savannah, Georgia, United States Marriott International, Inc Full timeJob Summary:We are seeking a skilled Maintenance Engineer to join our team at Marriott International, Inc. in Savannah, Georgia.About the Role:As a key member of our hotel operations team, you will be responsible for ensuring the smooth operation of our facilities and providing excellent guest service.You will respond to guest repair requests, perform...
-
Night Auditor
2 months ago
Savannah, Georgia, United States ZMC Hotels Full timeJob Summary: We are seeking a detail-oriented and organized Night Auditor to join our team at ZMC Hotels. As a Night Auditor, you will be responsible for closing reports at the end of each night, maintaining responsibility and accountability for the hotel property and the safety of guests, and having authority for the hotel operations while on...