Front Desk Associate

8 hours ago


Savannah, Georgia, United States 300 West Bay LLC Full time
Job Title: Front Desk Associate

The ideal candidate will possess excellent communication skills, a friendly and outgoing personality, and the ability to work effectively in a fast-paced environment. The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.

About the Job:

We are seeking a highly motivated and detail-oriented Front Desk Associate to join our team at 300 West Bay LLC. As a Front Desk Associate, you will be responsible for greeting guests, managing check-in and check-out processes, and providing exceptional customer service. This role requires a high level of verbal and written communication skills, as well as strong problem-solving abilities. If you are a team player with a passion for delivering excellent guest experiences, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Greet guests warmly and efficiently, ensuring a positive first impression of our hotel
  • Manage guest check-in and check-out processes, including room assignments and billing
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Assist with Night Audit shifts and responsibilities, maintaining accurate records and reports

Requirements:
  • High School diploma or equivalent required; 1-year experience in hotel front desk desired
  • Excellent verbal and written communication skills, with a focus on customer service
  • Ability to work effectively in a fast-paced environment, with a high level of attention to detail
  • Strong problem-solving skills, with the ability to handle challenging situations calmly and effectively

Benefits:
  • Employer-sponsored medical insurance plans
  • Vision & Dental benefits
  • Vacation / Holiday pay
  • 401k and Roth Retirement Savings programs
  • Employee Wellness Program
  • Free access to financial education platform
  • Travel discounts on room rates and food/beverage purchases through the hotel brand
  • Flexible Spending Account
  • Group Life Insurance for spouse and/or children
  • Critical Illness Coverage
  • Short Term Disability Insurance

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