Front Desk Associate
8 hours ago
The ideal candidate will possess excellent communication skills, a friendly and outgoing personality, and the ability to work effectively in a fast-paced environment. The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.
About the Job:
We are seeking a highly motivated and detail-oriented Front Desk Associate to join our team at 300 West Bay LLC. As a Front Desk Associate, you will be responsible for greeting guests, managing check-in and check-out processes, and providing exceptional customer service. This role requires a high level of verbal and written communication skills, as well as strong problem-solving abilities. If you are a team player with a passion for delivering excellent guest experiences, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Greet guests warmly and efficiently, ensuring a positive first impression of our hotel
- Manage guest check-in and check-out processes, including room assignments and billing
- Respond to guest inquiries and resolve issues in a timely and professional manner
- Assist with Night Audit shifts and responsibilities, maintaining accurate records and reports
Requirements:
- High School diploma or equivalent required; 1-year experience in hotel front desk desired
- Excellent verbal and written communication skills, with a focus on customer service
- Ability to work effectively in a fast-paced environment, with a high level of attention to detail
- Strong problem-solving skills, with the ability to handle challenging situations calmly and effectively
Benefits:
- Employer-sponsored medical insurance plans
- Vision & Dental benefits
- Vacation / Holiday pay
- 401k and Roth Retirement Savings programs
- Employee Wellness Program
- Free access to financial education platform
- Travel discounts on room rates and food/beverage purchases through the hotel brand
- Flexible Spending Account
- Group Life Insurance for spouse and/or children
- Critical Illness Coverage
- Short Term Disability Insurance
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