Customer Service Representative

3 days ago


La Vergne, Tennessee, United States Adecco US, Inc. Full time
Job Title: Call Center Representative

Adecco is currently assisting a great client in their search for a skilled Call Center Representative in a dynamic and fast-paced environment.

Key Responsibilities:

  • Answer customer calls and respond to inquiries in a professional and courteous manner.
  • Enter customer orders received via phone and/or email into the system.
  • Monitor assigned email to case Salesforce queues and respond to customer inquiries.
  • Aid customers with returns process initiation and order requests.
  • Answer shipping and delivery questions and provide accurate information.

Requirements:

  • High School Diploma or equivalent.
  • Minimum of one year of call center experience.
  • Strong attention to detail and prioritization skills.
  • Polished communication skills (written and verbal).
  • Experience with Microsoft Office.

Benefits:

  • $18.00 per hour.
  • Medical, dental, vision, life insurance, short-term disability, and additional voluntary benefits.
  • 401K plan and commuter benefits.
  • Paid leave including Paid Sick Leave and Holiday pay.

Adecco US, Inc. is an equal opportunity employer and welcomes applications from qualified candidates with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.



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