Network Operations Specialist

4 weeks ago

Leawood, Kansas, United States Brooksource Full time
Senior NOC Technician

Brooksource is seeking a highly skilled Senior Network Technician to join our team in a Fortune 100 telecom company. As a subject matter expert in complex telecommunications networks and processes, you will be responsible for troubleshooting and resolving issues in a fast-paced environment.

Key Responsibilities
  • Test, locate, and repair equipment and network issues in telecommunications environments to ensure seamless operation.
  • Address configuration faults and troubleshoot interface problems with transport vendors for optimal network performance.
  • Work across diverse network elements including GSM, UMTS, LTE Radio Access networks, IP networks, and critical system components.
  • Mentor, direct, and train technicians in fault identification, isolation, resolution, and system upgrades.
  • Verify system operation post-upgrades to minimize disruptions and maximize efficiency.
Requirements
  • 4-7 years of professional experience in a similar network technician or senior network technician role.
  • Ability to use ticketing tools such as Service Now, OneConsole, and Axiom.
  • In-depth knowledge of networking protocols (e.g. DIAMETER, GTP, DNS, ENUM) relevant to core network operations.
  • Ability to quickly learn and utilize a large suite of network troubleshooting tools (e.g. NetScout, Wireshark, RAN tools, CDR tools, provisioning tools).
  • Proven experience with OEMs such as Nokia, Ericsson, Mavenier, Cisco, JMA, Corning, Commscope, ADRF, Solid.
  • Ability to partner with internal cross-functional Technology teams on complex issues.
Benefits
  • Full Health Benefits, PTO, and 401k.
  • Previous experience working with this client and placing both permanent employees and contractors.
  • Direct communication with the hiring manager, which allows us to have a deep understanding of the timeline and move you through the interview process faster.
  • Dedication to keep an open line of communication and provide full visibility.
  • Brooksource is an equal opportunity employer.
Job Details
  • Job Type: Full-time
  • Pay: $60,000 - $68,000 per year
  • Benefits: 401(k), Dental insurance, Health insurance, Paid time off, Vision insurance
  • Schedule: 8 hour shift

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