HSPD-12 Government Badging Specialist

4 days ago


New Windsor, New York, United States Citizant Full time
Job Summary

Citizant is seeking a highly skilled and detail-oriented Government Badging and Identity Management Professional to join our team. As a key member of our enrollment process team, you will be responsible for managing the enrollment process for Personal Identity Verification (PIV) cards, ensuring the accuracy and security of sensitive information, and providing exceptional customer service to applicants.

Key Responsibilities
  • Manage the enrollment process for PIV cards, including scheduling appointments, verifying applicant information, and collecting required documentation.
  • Ensure the accuracy and security of sensitive information, including personal data and biometric information.
  • Provide exceptional customer service to applicants, answering questions and addressing concerns in a professional and courteous manner.
  • Collaborate with team members to ensure the smooth operation of the enrollment process.
  • Stay up-to-date with relevant policies, regulations, and procedures related to PIV card enrollment.
Requirements
  • High school diploma or equivalent required.
  • Experience with Microsoft Excel for data management and coordination.
  • Ability to adapt to changing security procedures and requirements.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
What We Offer

Citizant offers a competitive salary range of $45,000 - $52,700, depending on experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan. Our team is committed to providing exceptional customer service and supporting each other in our mission to deliver high-quality services to our clients.

Citizant is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.



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