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Senior Patient Care Coordinator

2 months ago

Bethpage, New York, United States siNUDdxXxG2aKD Full time
About the Role

We are seeking a highly skilled and experienced Senior Patient Care Coordinator to join our team at siNUDdxXxG2aKD. As a key member of our healthcare operations team, you will play a critical role in ensuring the smooth delivery of patient care services.

Key Responsibilities
  • Coordinate patient registration and scheduling processes to ensure timely and efficient delivery of care.
  • Collaborate with healthcare providers and staff to resolve patient complaints and concerns.
  • Manage patient flow and workflow to optimize productivity and efficiency.
  • Provide training and guidance to new staff members to ensure they are equipped to provide high-quality patient care.
  • Develop and implement process improvements to enhance patient satisfaction and outcomes.
  • Monitor and report on key performance indicators to inform business decisions.
Requirements
  • 5+ years of experience in a patient care coordination or healthcare operations role.
  • Intermediate proficiency in Microsoft Office (Outlook, Word, etc.).
  • Ability to travel up to 10% to cover other offices if needed.
Preferred Qualifications
  • Epic experience.
  • Knowledge of insurance carriers and managed care plans.
  • Knowledge of medical terminology.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.