Guest Services Ambassador
1 week ago
AEG Worldwide Inc is a leading entertainment company that hosts over 160 million guests annually and presents over 22,000 events worldwide. We are committed to innovation, artistry, and community, and we are seeking a skilled professional to join our team as a Guest Services Representative.
Key Responsibilities- Provide exceptional guest experiences at all events, ensuring that every guest feels welcome and valued.
- Respond to guest inquiries and provide information and/or directions, escalating issues to the Guest Services Lead when necessary.
- Verify guest tickets at entry gates, ensuring that only authorized guests gain access to the venue.
- Manage ticket access points throughout the venue, checking guest tickets to ensure they are allowed into the appropriate areas.
- Assist guests with seating problems or issues, ensuring quick resolution and escalating when necessary.
- A minimum education level of: High School Diploma or its equivalency
- A minimum of 0-1 years of related work experience, preferably in the sports/entertainment venue environment
- Ability to work evenings and weekends, and be available to work holidays
- Ability to stand consistently for a minimum of 8 hours and withstand various weather elements
- Excellent customer service skills
We offer a competitive salary of $18.50 and the opportunity to work for a world-leading company in the live entertainment industry.
AEG Worldwide Inc reserves the right to change or modify the employee's job description at any time during the employment relationship.
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