Customer Service Representative

4 weeks ago


Lakeland, Florida, United States Jared Faniel - State Farm Agent Full time
Job OverviewAs a Customer Service Representative with Jared Faniel State Farm, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have the opportunity to enhance your career while resolving customer inquiries, collaborating with our agency team, and anticipating the needs of our community members.

Key Responsibilities
  • Respond to customer inquiries and provide accurate policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients to ensure timely resolution.
  • Maintain accurate records of customer interactions.
Requirements
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience is preferred, but not required.
What We Offer
  • Opportunities for advancement and career growth.
  • Paid time off to recharge and focus on personal well-being.
About UsJared Faniel State Farm is a dynamic and customer-focused insurance agency dedicated to providing exceptional service to our community. We are committed to building long-term relationships with our clients and helping them achieve their goals.

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