Customer Service Representative

4 weeks ago


Lakeland, Florida, United States EOTM - Partners Professional Full time
Job Title: Customer Service Representative

EOTM - Partners Professional is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and working closely with internal teams to ensure seamless service delivery.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work closely with internal teams to ensure seamless service delivery
  • Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction
  • Collaborate with the customer service team to achieve departmental goals and objectives

Requirements:

  • 2+ years of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and customer relationship management software

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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