Customer Service Representative
4 weeks ago
EOTM - Partners Professional is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and working closely with internal teams to ensure seamless service delivery.
Key Responsibilities:
- Provide exceptional customer service to clients via phone, email, and in-person interactions
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work closely with internal teams to ensure seamless service delivery
- Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction
- Collaborate with the customer service team to achieve departmental goals and objectives
Requirements:
- 2+ years of customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and customer relationship management software
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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