Infrastructure Systems Engineer

2 weeks ago

Olathe, Kansas, United States PSI Services LLC Full time
Job Overview

Position Title: Systems Engineer

Location: Kansas City Metro

US Citizenship Required

About PSI Services LLC

PSI Services LLC is a leader in delivering high-stakes assessments, providing a superior experience for test takers. Our mission is to empower individuals in their pursuit of professional certifications and personal aspirations. We are dedicated to being the foremost provider of workforce solutions, integrating technology and science to enhance the testing process.

We are on the lookout for exceptional talent to enhance our offerings. Our workplace culture is creative, inclusive, and supportive, encouraging individuals to express their authentic selves and maximize their potential.

At PSI, we prioritize diversity, equity, and inclusion, recognizing their importance in driving our success. These values are woven into our corporate culture and are evident throughout the employee experience.

Discover more about our mission at:

Importance of This Role

The Systems Engineer position is vital for maintaining the integrity, security, and design of PSI's systems. This role is responsible for ensuring that the server infrastructure and related systems operate efficiently and securely, providing a stable foundation for business activities.

The Systems Engineer is tasked with safeguarding the security and integrity of both PSI and client data. This includes proactive monitoring and vulnerability scanning of systems, along with prompt resolution of any issues to minimize disruption to operations.

As part of a global team, you will collaborate with vendors and technology partners, contributing to ongoing projects and initiatives.

Candidate Profile

This role is ideal for a seasoned engineer eager to take a lead in crafting and implementing solutions. The successful candidate will thrive in a dynamic environment and adapt their strategies to meet evolving needs. We seek an individual who is excited about being part of a growing organization and making a meaningful impact with their expertise.

Key Responsibilities

The Systems Engineer will primarily focus on:

  • Designing, installing, configuring, maintaining, and monitoring infrastructure hardware and software, including physical servers, SANs, and disaster recovery solutions.
  • Diagnosing and resolving technical challenges across Applications, Network, Server, Security, and Hardware environments.
  • Collaborating with the global infrastructure team to deploy large-scale solutions across the organization.
  • Configuring and supporting domain and Active Directory infrastructure, along with enterprise applications.
  • Working alongside the Systems Administrator team to ensure server infrastructure is secure, updated, and properly maintained.
  • Maintaining accurate and current infrastructure documentation.
  • Analyzing long-term trends to identify future capacity or performance issues and recommending preventative measures.
  • Investigating and proposing technical solutions to address changing business requirements.
  • Creating comprehensive documentation, including design, implementation, and process guides.
  • Serving as a subject matter expert and mentor for junior team members.
Qualifications
  • 6+ years of experience in a System Administrator or Systems Engineer role.
  • Extensive knowledge of Microsoft operating systems, including Windows Server (2008 to 2019) and Windows 10.
  • Experience with Linux installations and administration (CentOS, RHEL, or Ubuntu).
  • Thorough understanding of core server technologies and domain management, including DNS, DHCP, Active Directory, GPO, SMTP, and SSL.
  • Experience with Domain Trusts and Active Directory Federation.
  • Solid understanding of SAN architecture and implementation.
  • Experience managing remote infrastructure across various time zones.
  • In-depth knowledge of VMware and SAN technologies.
  • Strong expertise in Office 365 security, migration, and integration.
  • Experience implementing and maintaining VOIP systems.
  • Proficiency in SQL and endpoint management systems (e.g., SCCM, Ivanti).
  • Familiarity with network topologies, including VLANs, IPs, subnets, and routing.
  • Good understanding of PowerShell and VB scripting.
  • Excellent communication skills, capable of managing projects from inception to completion while providing regular updates.
  • Experience with CIS Hardening Standards and/or DISA STIGs.
  • Knowledge of industry standards and best practices.
  • Experience with load balancers (e.g., F5, ideally Barracuda).
  • Ability to work effectively as part of a team with a positive attitude.
  • Strong organizational skills and the ability to multitask in a fast-paced environment.
  • Willingness to travel occasionally for work-related purposes.
  • Flexibility to work evenings or weekends as needed to support IT operations.
  • Eligibility to obtain various US Federal and UK security clearances.
  • Other responsibilities as assigned.

Company Culture and Benefits

At PSI, we foster a culture of transparency and fairness. All roles are benchmarked against competitive market rates, and salary information is included in our job postings to align with your expectations.

Alongside a competitive salary, we offer a comprehensive benefits package and a supportive work environment, which includes:

  • 401k/Pension/Retirement Plan – with employer contributions specific to the country.
  • Enhanced Paid Time Off/Annual Leave.
  • Medical insurance – tailored to country specifics.
  • Dental, Vision, Life, and Short-Term Disability coverage for the US.
  • Flexible Spending Accounts – available in the US.
  • Medical Cashback plan covering vision, dental, and income protection for the UK.
  • Employee Assistance Program.
  • Commitment to work/life balance.
  • A dedicated Diversity, Equity, and Inclusion group driving core initiatives.
  • A culture that promotes wellness through regular global initiatives.
  • Access to professional resources to assist in future planning.
  • Volunteer Day and a commitment to community engagement through volunteering opportunities.

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