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Senior Accountant, Revenue Management

4 weeks ago

New York, New York, United States The Conference Board Full time
Job Summary

This role involves managing the financial records for new and existing corporate members, including invoicing and collecting membership fees. The successful candidate will work closely with the Member Engagement Teams, New Sales Team, and Finance team to ensure seamless operations.

Key Responsibilities
  • Manage the financial records for over 1,000 new council members and 500 existing corporate members.
  • Process invoices and collect membership fees in a timely manner.
  • Reconcile the CRM system (TCB internal database, SUGAR) to monthly reports and the Solomon Accounts Receivable System Module.
  • Assist with monthly close and enter invoices into Concur.
  • Provide excellent customer service to members regarding collection issues and resolve client discrepancies on invoices.
  • Manage the 90-day invoice process by coordinating with key stakeholders to ensure effective communication with customers.
  • Generate renewal and new sale invoices, check for accuracy, and send on a regular basis.
  • Collections weekly follow-up with customers on invoices older than 30 days.
  • Handle replies and track responses in a timely manner.
  • Collaborate with member engagement teams and senior management to accelerate the collection process and ensure memberships are cancelled in a timely manner.
  • Establish and maintain effective working relationships with member engagement teams, communicating consistently on Requests to Quits (RQs) and other customer issues.
  • Work directly with customers' procurement departments and accounts receivable to ensure payments are received in a timely manner.
  • Prepare corporate membership and new sale payment reports, aging reports, for management use.
  • Manage various global vendor platforms and work with TCB customers to maintain vendor registration portals for electronic invoice submission.
  • Process credit card charges and purchase orders received from TCB global accounts as needed.
  • Maintain charitable contributions records for TCB customers by completing forms upon request.
  • Maintain membership agreements.
  • Assist with the monthly close as needed.
  • Provide backup/support for other team members within the AR department.
Requirements
  • Bachelor's degree in an accounting/finance related area.
  • Minimum of 3-5 years of related business experience in accounts receivable.
  • Excellent verbal and written communication skills.
  • Organized and detail-oriented.
  • Customer-focused with excellent interpersonal skills.
  • Strong computer skills, particularly in Excel and Microsoft Outlook.
  • Thorough knowledge of data management tools, including customer relationship databases, and the use of information available in databases and on the internet.
  • Self-motivated with the ability to work with minimal supervision.
What We Offer

The Conference Board is committed to best practices in employee wellbeing. We offer a competitive total compensation package, including flexibility with remote working capabilities, employer-sponsored learning and development, advancement opportunities, on-site health initiatives, a collaborative working environment, and a strong sense of comradery with sports teams, clubs, volunteer opportunities, and employee events.

The Conference Board is an equal opportunity employer/M/F/Vet/Disabled.