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Medical Office Coordinator
2 months ago
Job Summary:
We are seeking a skilled Medical Office Receptionist to join our team at Texas Health Physicians Group. As a key member of our front office staff, you will be responsible for delivering exceptional patient care and ensuring a smooth and efficient experience for our patients.
Work Environment:
Our clinic is a fast-paced, high-volume environment that values teamwork and collaboration. We are committed to providing compassionate and empathetic care to our patients and our team members.
Responsibilities:
- Deliver care to patients utilizing the Medical Office Receptionist Process
- Answer phone calls and direct them appropriately
- Schedule appointments according to office guidelines
- Obtain accurate patient and insurance information, collecting copays and deductible amounts
- Copy/scanning patient access related hard copy materials into the electronic medical record
- Room patients for providers in a timely manner
- Conduct patient check-out, including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments
- Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records
- Follow up with patients regarding the Missed Appointment Policy and send out appropriate communications
Requirements:
- High School Diploma or equivalent
- Six months Medical experience in a Clinic (preferred)
- Medical Insurance experience (preferred)
- Six months Business Office Customer Service experience (preferred)
- Strong attention to detail
- Ability to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic
- Outstanding communication, interpersonal, customer service, and organizational skills
- Knowledge of insurance authorization/billing requirements
- Demonstrated strong customer service and communication skills
- Organizational and time management skills
- Proficient computer skills
- Knowledge of clinic procedures and regulatory requirements
- Strong work ethic and high level of professionalism
About Texas Health Physicians Group:
Texas Health Physicians Group is a leading healthcare organization with over 1,000 physicians, nurse practitioners, and physician assistants dedicated to providing quality patient care. Our team is committed to creating an inclusive, supportive, and people-first culture that values excellence and teamwork.
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and professional development
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
- Access to ongoing education and training programs