Administrative Specialist for Geriatricians

5 days ago


Syracuse, New York, United States Upstate University Hospital Full time
Job Summary:

We are seeking an experienced Administrative Specialist for Geriatricians to join our team at Upstate University Hospital. The successful candidate will be responsible for performing standardized patient check-in and check-out procedures, including registration activities such as entering and/or verifying demographic, insurance and/or financial information. They will also generate routine forms and other documentation, work with/advise patients on insurance carrier requirements, and collect patient co-pays. Additionally, they will track/accounts for monies collected on a daily basis, answer telephone calls, obtain insurance authorizations, referrals, and manage denial processes. The ideal candidate will have a working knowledge of medical terminology, medical billing/insurance requirements, and excellent written/oral communication skills.

Responsibilities:

• Perform patient check-in and check-out procedures, including registration activities
• Generate routine forms and other documentation
• Work with/advise patients on insurance carrier requirements
• Collect patient co-pays and track/accounts for monies collected on a daily basis
• Answer telephone calls and obtain insurance authorizations, referrals, and manage denial processes
• Maintain good public relations with patients, visitors, co-workers, and other individuals

Requirements:

• Associate's degree and two (2) years of related patient financial/insurance services experience in a healthcare related setting
• Working knowledge of medical terminology, medical billing/insurance requirements, and excellent written/oral communication skills
• Computer skills and keyboarding are necessary

Preferred Qualifications:

• Working knowledge of computer systems such as Epic, Word, Outlook, etc. preferred

Work Schedule:

Monday-Friday, between the hours of 7:00 AM-8:00 PM

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