Administrative Specialist
4 weeks ago
Job Summary:
The Outpatient Administrative Specialist will perform standardized patient registration, discharge, and phone call to include verification of demographics, insurance, and/or financial information. This role will also advise patients on insurance carrier requirements, including services not covered, and coordinate incoming and outgoing referrals and manage denial processes.
Key Responsibilities:
- Verify patient demographics, insurance, and financial information
- Advise patients on insurance carrier requirements
- Coordinate incoming and outgoing referrals
- Manage denial processes
- Provide overall patient care and administrative support
Requirements:
- Associate's degree and two (2) years of related patient financial/insurance services experience
- Working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills
- Computer skills and keyboarding are necessary
- Working knowledge of computer systems such as Epic, Word, Outlook, etc. preferred
Preferred Qualifications:
- Prior working experience in ambulatory patient care administrative functions
- Knowledge of medical authorizations, billing requirements, and the ability to recognize insurance fraud/abuse
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