Outpatient Administrative Coordinator
3 weeks ago
The Outpatient Administrative Specialist will be responsible for managing new patient referrals, verifying demographic and insurance information, and generating routine forms and documentation. This role will also involve scheduling complex appointments, providing administrative support to ambulatory patient care functions, and collecting patient co-pays. Additionally, the specialist will work with patients to understand insurance carrier requirements and obtain necessary documentation.
Key Responsibilities:
- Manage incoming new patient referrals and verify demographic and insurance information
- Schedule complex appointments and provide administrative support to ambulatory patient care functions
- Collect patient co-pays and manage denial process
- Work with patients to understand insurance carrier requirements and obtain necessary documentation
Requirements:
An Associate's degree and two years of relevant patient financial/insurance services experience in a healthcare setting are required. Working knowledge of medical terminology, medical billing/insurance requirements, and excellent written/oral communication skills are also necessary.
Preferred Qualifications:
Prior working experience in ambulatory patient care administrative functions, including obtaining referrals and insurance authorizations, is preferred. Working knowledge of computer systems such as Epic, Word, and Outlook is also preferred.
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