Customer Service Representative

1 week ago


Cedar Park, Texas, United States Staff My Agency Full time
Position Overview

We are seeking a highly motivated and licensed professional to join our State Farm Agent team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and helping our business grow through value-based conversations and remarkable customer experiences.

Responsibilities
  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain a high level of productivity and work ethic, with a total commitment to success each day.
What We Offer
  • Competitive salary with bonuses
  • 401(k) matching
  • Flexible schedule
  • Paid time off
  • Professional development assistance
Requirements
  • Property & Casualty license
  • Life and Health license
  • Excellent interpersonal and communication skills
  • Ability to work in a team environment and multi-task
  • Proactive problem-solving skills and dedication to customer service

If you are a motivated and customer-focused professional looking for a rewarding career with excellent income and growth potential, please submit your resume for consideration. We will follow up with you on the next steps in the interview process.



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