Customer Service Representative

2 weeks ago


Des Moines, Iowa, United States Cambridge Investment Research (USA) Full time
Overview

Embark on a career in the financial services industry as a Customer Service Specialist. Your role will involve answering incoming calls regarding service questions, resources, paperwork requests, and general customer inquiries. As a valued member of our team at Cambridge Investment Research (USA), you will gain hands-on experience to grow your career within the industry.

Key Responsibilities

We are located in a professional environment and offer standard working hours of 8:00 AM-5:00 PM, Monday through Friday. Your time will be split between the following tasks:

* Providing customer service to Financial Professionals via phone calls or emails.
* Processing service tickets submitted by Financial Professionals.
* Updating customer information and document details in the customer service database during and after each call.

If you are someone who delivers high-quality work and thrives in a professional environment, we encourage you to apply. Our application process takes less than 5 minutes to complete.

Requirements

* Six months to one-year related experience, education, and/or training.

Compensation: $38,000-$41,000. This range is a good faith estimate of the compensation to be offered for this position based on the ideal candidate's qualifications, the Company's operational needs, and other considerations permitted by law. The actual pay offered to a specific candidate may vary above or below the stated range.

Benefits: Cambridge Investment Research (USA) offers a competitive benefits package and promotes a work/life balance to encourage individual success.

* Premium benefit package including medical, vision, dental, life, and long-term disability insurance.
* Vacation/sick time.
* 401K retirement plan with company matching program.
* Eleven paid holidays.

You can find more details about our comprehensive benefits package here.

  • Des Moines, Iowa, United States Service Legends Full time

    Service Legends is seeking a highly skilled Customer Service Representative to join our team. As a key member of our service team, you will be responsible for delivering exceptional customer experiences through timely and effective communication. Your primary duties will include: * Responding to incoming client calls and scheduling appointments with...


  • Des Moines, Iowa, United States Mom's Meals, a PurFoods Company Full time

    {"h1": "Customer Service Representative", "p": "At Mom\u0027s Meals, a PurFoods Company, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients while efficiently and accurately processing their meal...


  • Des Moines, Iowa, United States Parts ASAP Full time

    Job Title: Customer Care RepresentativeAt Parts ASAP, we are seeking a highly skilled and customer-focused Customer Care Representative to join our team.Key Responsibilities:Triage and Resolve Customer Issues: Work closely with our Sales Team to address customer inquiries and resolve issues in a timely and professional manner.Provide Accurate Information:...


  • Des Moines, Iowa, United States Mom's Meals, a PurFoods Company Full time

    Customer Service RepresentativeAt Mom's Meals, a PurFoods Company, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their meal orders are processed efficiently and accurately.Key...


  • Des Moines, Iowa, United States Service Legends Full time

    **Job Summary**As a Customer Service Representative at Service Legends, you will be responsible for delivering exceptional service to our clients. This role involves taking incoming calls for service and scheduling, as well as making outbound calls to ensure timely communication with clients. You will work closely with our team to provide accurate scheduling...


  • Des Moines, Iowa, United States Service Legends Full time

    Position OverviewThe Customer Service Representative plays a vital role in managing client interactions through various communication channels. This position is primarily focused on handling incoming service inquiries and organizing appointments effectively.Key ResponsibilitiesManage a high volume of client calls, averaging around 90 calls daily, both...


  • Des Moines, Iowa, United States MasterBrand Cabinets Full time

    Customer Service RepresentativeMasterBrand Cabinets, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key interface to our customers, you will be responsible for responding to customer inquiries, resolving issues, and providing exceptional customer service.Responsibilities:Process orders and answer customer callsProvide...


  • Des Moines, Iowa, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul products and services,...


  • Des Moines, Iowa, United States Bankers Trust Full time

    At Bankers Trust, we're committed to delivering exceptional customer experiences and building strong relationships with our clients. As a Customer Service Representative, you'll play a vital role in providing personalized support and guidance to our customers, helping them achieve their financial goals and overcome challenges.Key Responsibilities:Provide...


  • Des Moines, Iowa, United States Kelli Kerton - State Farm Agent Full time

    Customer Relations RepresentativeAre you a people person with a passion for building strong relationships? Do you enjoy working with customers to understand their needs and provide solutions? If so, we may have the perfect opportunity for you!ResponsibilitiesEstablish and maintain strong customer relationships through regular communication and follow-upUse a...


  • Des Moines, Iowa, United States U-Haul Full time

    U-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? U-Haul is seeking a Customer Care Representative to join our team!Job Summary:The Customer Care Representative will be responsible for delivering U-Box containers to customers and ensuring they receive friendly and courteous...


  • Des Moines, Iowa, United States Letsrenovate Full time

    Job Title: Customer Service AgentsJob Summary:We are seeking experienced Customer Service, Sales, and Technical Support Representatives to join our team at Letsrenovate. As a Customer Service Agent, you will provide excellent customer service from the comfort of your home, working with top Fortune 500 companies.Responsibilities:Provide customer service to...


  • Des Moines, Iowa, United States Fortune Brands & Security, Inc. Full time

    Job SummaryThe Customer Service Representative plays a vital role in creating a premium experience for both internal and external customers. This individual contributor position requires a strong service mentality, excellent communication skills, and the ability to meet deadlines in a fast-paced environment.Key ResponsibilitiesProcess orders and respond to...


  • Des Moines, Iowa, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to ensure customer satisfaction.Key ResponsibilitiesProvide...


  • Des Moines, Iowa, United States Palmer Group Full time

    Job SummaryPalmer Group is seeking a skilled Customer Service Representative to join our team. As a key member of our operations, you will be responsible for delivering exceptional customer experiences through prompt, efficient, and professional communication. Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and effective...


  • Des Moines, Iowa, United States James Walford - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at James Walford - State Farm Agent.Key ResponsibilitiesEstablish and maintain strong relationships with customers to understand their insurance needs and provide personalized solutions.Use a customer-centric approach to...


  • Des Moines, Iowa, United States Lowe's Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe store environment.Key ResponsibilitiesCustomer Service: Provide...


  • Des Moines, Iowa, United States Tony Weisshaar - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...


  • Des Moines, Iowa, United States Letsrenovate Full time

    About UsLetsrenovate is a leading provider of innovative solutions for businesses and individuals. We are committed to delivering exceptional customer experiences through our team of skilled professionals.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer support...


  • Des Moines, Iowa, United States UNIFI AVIATION LLC Full time

    About the Role:As a Customer Service Representative at UNIFI AVIATION LLC, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction. This is a customer-facing role that requires strong communication and problem-solving skills.Key Responsibilities:Assist passengers with their baggage and...