IT Asset Logistics Coordinator
1 week ago
Maintain accurate records of inventory levels and ensure the appropriate number of laptops is available for distribution.
Key Accountabilities:
Collaborate with internal teams to develop distribution schedules and timelines to meet delivery deadlines.
Excellent time management skills required to ensure all SLAs are met and maintained. Triage customer requests utilizing internal ticketing systems and within SLAs.
Conduct quality checks on laptops to ensure they meet the required standards before distribution.
Communicate effectively with recipients to provide guidance on laptop usage and address any concerns or queries they may have.
Troubleshoot any issues that arise during the distribution process, such as delays in delivery or technical malfunctions, and implement effective solutions.
Requirements:
U.S. IT logistics experience required, global experience a plus.
2+ years of relevant experience.
Experience with L1/L1.5 troubleshooting.
Experience with 3rd-party CRM tools.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries.
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