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Retail Service Representative

2 months ago

Denver, Colorado, United States Galls LLC Full time

About the Role:

Galls LLC is seeking a highly skilled and motivated Retail Field Service Representative to join our team. As a Retail Field Service Representative, you will be responsible for providing exceptional customer service and support to our clients in the field.

Key Responsibilities:

  • Work closely with Branch Managers, Outside Sales Executives, Inside Sales Account Representatives, and other Galls teams to schedule on-site fittings and other customer-related activities.
  • Stock vehicles with necessary equipment on a weekly or periodic basis.
  • Ensure the highest level of customer satisfaction.
  • Travel extensively for customer appointments, including some overnight travel.
  • Work with manufacturer's representatives from the vendor community.
  • Maintain active involvement with customers to ensure satisfaction.
  • Assist customers in Branch when not performing Branch Service Rep responsibilities.

Requirements:

  • General knowledge of Galls business and product categories preferred.
  • Ability to work independently and manage territory - strong time-management and drive required.
  • Excellent communication and interpersonal skills.
  • Attention to detail; must be able to multi-task.
  • Commitment to delivering exceptional customer service.
  • Proficient in internet and Microsoft Windows, Word, Excel.

About Galls LLC:

Galls LLC is a leading provider of uniforms, equipment, and solutions to public safety and military professionals. We are committed to delivering exceptional customer service and support to our clients.