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Guest Experience Expert

2 months ago

Golden, Colorado, United States free-classifieds-usa Full time
Job Title: Guest Experience Expert - Front Desk

We are seeking a skilled Guest Experience Expert to join our team at the Denver Marriott West. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.

Responsibilities:

  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and share highlights of the local area with guests
  • Take a hands-on approach to work, moving around the space to ensure seamless guest experiences
  • Uphold quality standards and maintain a professional uniform and personal appearance

Requirements:

  • Ability to work on your feet and move around the space for extended periods
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Benefits:

  • Competitive hourly rate of $14.42
  • Healthcare benefits, flexible spending accounts, and 401(k) plan
  • Earned paid time off and/or sick leave, life insurance, and disability coverage

About Us:

Marriott International is a global leader in hospitality, committed to delivering exceptional guest experiences and creating a positive impact on our communities. We offer a dynamic and inclusive work environment, with opportunities for growth and development.