Hotel Maintenance Specialist

2 days ago


Smyrna, Tennessee, United States MCR Hotels Full time
Job Summary

We are seeking a skilled Hotel Maintenance Specialist to join our team at MCR Hotels. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our hotel's equipment and systems.

Key Responsibilities
  • Preventative Maintenance: Participate in regular maintenance checks to prevent equipment failures and ensure optimal performance.
  • Equipment Repair: Troubleshoot and repair equipment in guest rooms, public spaces, and hotel facilities.
  • Communication: Effectively communicate with guests, colleagues, and supervisors to ensure seamless service delivery.
  • Safety and Security: Ensure all fire and safety inspections are completed, and any discrepancies are corrected.
  • Vendor Management: Collaborate with vendors and suppliers to discuss scope of work, products, and materials used in repair activities.
  • Inventory Management: Monitor tools, supplies, and inventories of the maintenance department.
  • Ordering and Procurement: Place orders with approved vendors as needed.
  • Housekeeping and Guest Services: Communicate directly with front desk for guest service request issues and housekeeping for work orders.
  • Equipment Preparation: Carry all necessary equipment to be prepared to perform work tasks.
  • Additional Tasks: Perform other tasks and jobs as assigned by the supervisor or manager.
Requirements
  • Positive Attitude: Must have a positive attitude and willingness to learn.
  • Communication Skills: Verbal and written communication skills are essential.
  • Problem-Solving: Ability to react quickly and calmly in emergency situations.
  • Maintenance Skills: Basic maintenance skills are required.
  • Technical Skills: Proficient in use of hand tools, power tools, and test equipment.
  • Computer Skills: Must be proficient in Windows operating systems, Company-approved spreadsheets, and word processing.
  • Guest Service: Must have a desire to serve all guests.
  • Age Requirement: Must be 18 years of age or older to perform this job.
Preferred Qualifications
  • Technical Education: Technical, trade, or vocational school degree is preferred.
  • Licensed Tradesperson: Licensed in a trade (plumbing, electrical, HVAC, carpentry, etc.) is preferred.
  • Work Experience: At least 2 years of work-related experience is preferred.
  • Equipment Preparation: Carry all necessary equipment to maintain preparedness to perform work tasks.
  • Hotel Experience: Experience in a hotel, apartment, or related field is preferred.


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