Administrative Assistant

2 weeks ago


Carlsbad, New Mexico, United States Carlsbad Medical Center Full time
Position Overview

The Administrative Assistant plays a crucial role in ensuring the smooth operation of our surgical services department. This position involves a variety of tasks that support both patients and staff.

Key Responsibilities
  • Welcoming Visitors: Responsible for greeting vendors, patients, job candidates, and other guests with professionalism.
  • Communication Management: Handle incoming calls, take messages, and facilitate outgoing calls efficiently.
  • Patient Check-In: Manage patient check-ins, collect co-payments, and ensure outstanding balances are addressed.
  • Financial Transactions: Conduct daily deposits and maintain accurate financial records.
  • Appointment Scheduling: Schedule patient appointments and process incoming referrals promptly.
  • Mail Handling: Open and sort incoming mail as part of daily operations.
  • Transportation Coordination: Arrange transportation services for patients when necessary.
Collaboration:

Work closely with ancillary staff to ensure a cohesive and efficient workflow.

Qualifications:

A high school diploma or equivalent is required, along with 0-2 years of relevant experience. Candidates should possess a solid understanding of commonly-used concepts and practices within the healthcare field. A background in customer service is advantageous.



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