Client Manager

4 weeks ago


Chicago, Illinois, United States MedPro Disposal Full time
MedPro Disposal Account Manager Role

We are seeking a highly motivated and customer-focused Account Manager to join our team at MedPro Disposal. As a key member of our sales team, you will play a crucial role in supporting our growing customer base and driving value for our clients.

Key Responsibilities:
  • Meet daily quota expectations by focusing on sales activities and value-added services, such as compliance initiatives and other revenue-generating activities.
  • Utilize 'Value-Based Sales Skills' to uncover clients' existing service issues and needs, explain contract obligations, and provide alternative solutions.
  • Respond to customer concerns and proactively contact customers to ensure satisfaction.
  • Determine customers' needs and negotiate appropriate resolutions by right-sizing, price adjustments, and resolving service quality issues.
  • Achieve sales activity and targets through engaging customers via phone and email.
  • Establish and maintain relationships with decision-makers and key stakeholders.
  • Document and update customer records based on interactions.
  • Retain customers at risk of cancellation or identified as potential lost business.
  • Collaborate with cross-functional team members to provide exceptional solutions.
Requirements:
  • Bachelor's degree in Business, Marketing, or a related field preferred or equivalent combination of education and experience.
  • 2+ years of experience in sales or account management.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Proven track record of meeting or exceeding sales targets.
  • Ability to work independently and as part of a team.
  • Self-motivated, organized, and detail oriented.
  • Strong interpersonal and team collaboration skills.
  • Positive and professional demeanor.
  • Ability to build rapport with clients.
  • Strong account management skills.
  • Account resolution abilities.
What We Offer:
  • OTE $78K, commissions are uncapped.
  • On-going training led by proven leaders.
  • Fun work environment and supportive teammates.
  • Weekly meetings with your direct manager.
  • Focus on internal promotions and development.
  • Uncapped commission.
  • Summer hours.
  • Health, Dental, and Vision Insurance.
  • Paid time off.
  • And so much more.

We are an equal-opportunity workplace and celebrate diversity. If your application is shortlisted, we will send you a short sales skills assessment as part of the recruitment process prior to scheduling your initial interview.


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