Front Desk Associate
17 hours ago
We are seeking a highly skilled Community Liaison to join our team at the Front Desk of our supportive housing community, Archdale in Downtown Minneapolis. This role requires a strong communicator with an eye for safety and security to perform front desk duties with some light security functions, reporting to the Site Manager.
About Aeon:
Aeon is a nonprofit developer, owner and manager of quality, affordable homes in the Twin Cities. With over 35 years of experience, our team has built or renovated 9,300 apartments and townhomes, providing stability to thousands of people each year. Our mission is to create and preserve quality, affordable homes for those who need them most.
Key Responsibilities:
- Developing a close relationship with residents, vendors, and other stakeholders to foster a sense of community and home, while maintaining professional boundaries.
- Maintaining thorough knowledge and understanding of community rules and expectations, monitoring building's security cameras and alarms, and ensuring the harmony of residents and their guests.
- Taking charge and directing others in emergencies as they arise.
- Composing comprehensive reports outlining observations and activities during assigned shifts.
- Performing administrative tasks, including assembling resident files, processing move-in and move-out paperwork, and assisting with recertification paperwork for existing residents.
Qualifications:
- 1+ years of security experience or the equivalent is strongly preferred.
- Excellent verbal communication skills, exceptional phone etiquette, and superior customer service.
- Ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
Work Environment:
- This is a 2nd shift, Monday-Friday, 2:30pm-10:30pm position. The ability to commit to this schedule is required.
Compensation:
- $18/hour
Benefits:
- Medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, generous paid time off, and an employee assistance program.
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