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Expert Automotive Troubleshooting Specialist

2 months ago

Provo, Utah, United States Clegg Auto Full time

Position Overview: If you have a passion for innovation, leadership, and growth, this role is designed for you. Our expert troubleshooting specialists are pivotal to our organization. They not only guide their teams towards excellence but also foster an environment of accountability and personal development. Our leaders exemplify our core values and inspire their teams to do the same. They are approachable and dedicated to contributing more than they receive. This role transcends personal accolades; it focuses on nurturing future leaders within the company, their families, and the broader community.

Core Responsibilities:
As a leader, you will be expected to:

  • Possess over 5 years of experience as an Advanced Diagnostic Technician, demonstrating comprehensive diagnostic expertise across various makes and models, utilizing multiple diagnostic tools and lab scopes.
  • Exhibit a profound understanding of electrical schematics, enabling you to trace and identify failure points, interpret engine codes, and teach these skills to others.
  • Engage in constructive dialogues that promote accountability and inspire growth among team members.
  • Assist team members in making and honoring commitments, fostering a culture of reliability.
  • Play a crucial role in managing shop workflow effectively.
  • Monitor, assess, and enhance key business metrics that drive success.
  • Guide and mentor team members to clarify their roles and responsibilities, helping them achieve their professional aspirations.
  • Demonstrate a commitment to exceptional customer service, ensuring every customer interaction reflects our dedication to a five-star experience.
  • Embody the company's values in all interactions with customers and colleagues.

Qualifications:
We are looking for candidates who are:

  • Passionate about their work and capable of instilling joy in others.
  • Self-motivated leaders with a strong desire to excel.
  • Proficient in active listening, demonstrating sound judgment in interactions with customers and team members.
  • Possess a valid driver's license.
  • Willing to work in a dynamic environment.

Work Environment:
The role involves:

  • Exposure to various workplace hazards, necessitating adherence to safety protocols.
  • Occasional navigation of uneven surfaces.
  • Regular use of computer systems and effective oral communication.
  • Extended periods of standing or walking, with the ability to lift up to 40 pounds.

Company Culture:
At Clegg Auto, we pride ourselves on being employee-owned. This unique structure fosters a partnership approach where everyone is encouraged to take ownership of their roles and support one another. Our commitment to our customers is genuine, and we hold each other accountable in a positive and constructive manner. This is more than just a job; it’s a commitment to excellence.

Benefits:
We offer a comprehensive benefits package that includes:

  • Immediate enrollment in benefit programs.
  • A minimum of 10 days of paid time off, with flexibility.
  • 7 paid holidays.
  • Complimentary lunches on Fridays.
  • Employee ownership benefits, including profit sharing and a 401(k) plan with matching contributions.
  • Life, health, dental, and vision insurance.
  • Mental and emotional wellness support.
  • Weekends off and a clean, organized work environment.
  • Ongoing training and opportunities for career advancement.