Restaurant Operations Manager
2 days ago
We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Northeast Foods, LLC. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.
Key Responsibilities- Leadership and Team Management
- Develop and implement strategies to improve team performance and productivity
- Provide coaching and training to team members to enhance their skills and knowledge
- Lead by example, demonstrating a strong work ethic and commitment to excellence
- Customer Service and Experience
- Ensure that all customers receive exceptional service and have a positive experience
- Address customer complaints and concerns in a professional and timely manner
- Develop and implement strategies to improve customer satisfaction and loyalty
- Restaurant Operations
- Oversee the day-to-day operations of the restaurant, including inventory management, scheduling, and cash handling
- Ensure that all restaurant systems and processes are running efficiently and effectively
- Identify areas for improvement and implement changes to increase productivity and reduce costs
- Financial Management
- Manage the restaurant's budget and financial performance
- Monitor sales and profitability, identifying areas for improvement and implementing changes to increase revenue and reduce costs
- Develop and implement strategies to improve financial performance and achieve business objectives
- Compliance and Risk Management
- Ensure that all restaurant operations are in compliance with company policies, procedures, and regulatory requirements
- Identify and mitigate risks to the business, including health and safety, food safety, and employment law
- Develop and implement strategies to minimize risk and ensure compliance
- Education and Experience
- High school diploma or equivalent required; degree in hospitality, business, or related field preferred
- Minimum 1-2 years supervisory experience in a fast-paced restaurant environment
- Skills and Qualifications
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Ability to work effectively in a team environment
- High school diploma or equivalent required; degree in hospitality, business, or related field preferred
- Competitive Salary and Benefits
- Competitive salary and benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Discounts on food and merchandise
- Opportunities for Advancement
- Opportunities for career advancement and professional growth
- Training and development programs to enhance skills and knowledge
- Recognition and Rewards
- Recognition and rewards for outstanding performance and contributions to the business
- Opportunities to participate in company-wide initiatives and events
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