Healthcare Operations Coordinator

1 week ago


West Allis, Wisconsin, United States Ascendent Healthcare Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Ascendent Healthcare. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our practice.

Key Responsibilities
  • Administrative Support: Provide administrative support to our clinical team, including reviewing daily schedules, managing patient balances, and maintaining accurate records.
  • Patient Communication: Communicate with patients via their preferred medium, ensuring timely and effective communication.
  • Practice Operations: Assist with maintaining a clean and organized practice environment, including the reception area and team common spaces.
  • Insurance and Billing: Manage and communicate with patients regarding insurance coverage, co-pays, and billing.
  • Team Collaboration: Work closely with our clinical team to ensure seamless patient care, including scheduling appointments and communicating treatment plans.
  • Quality Assurance: Participate in quality assurance initiatives, including reviewing patient contact notes and ensuring accurate documentation.
  • Professional Development: Stay up-to-date with industry developments and best practices, attending CE/Meetings/Lectures and completing required courses.
Requirements
  • Excellent Communication Skills: Possess excellent written and verbal communication skills, with the ability to effectively communicate with patients and team members.
  • Organizational Skills: Demonstrate strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Attention to Detail: Possess a high level of attention to detail, with the ability to accurately maintain records and ensure compliance with regulations.
  • Team Player: Be a team player, with the ability to work collaboratively with our clinical team to ensure seamless patient care.


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