Shop Equipment Repair Technician
4 days ago
Equipment Depot is seeking a skilled Shop Equipment Repair Technician to join our team. As a Shop Equipment Repair Technician, you will be responsible for the repair and maintenance of electric, diesel, and gasoline industrial trucks and batteries, as well as construction and aerial equipment.
Key Responsibilities:- Accept assigned work orders from Service Dispatcher, Planner, and Manager to begin diagnosing and planning work required to repair units.
- Makes mechanical repairs to equipment after a complete inspection and analysis of breakdown has been completed and approved by the Service Manager/Shop Lead.
- Responsible for writing complete repair descriptions on work order, including the correct model and serial number of equipment and hour meter reading.
- Examines protective guards, loose bolts, and any specified safety devices on units and makes adjustments.
- Lubricates moving parts and drives repaired truck to verify conformance to specifications and ensures final quality inspection is conducted prior to making the unit ready for return to service.
- Turns in all paperwork to Service Dispatcher/Planner daily, including work orders, time cards, etc.
- Provide the Service Manager with reporting data related to work in progress totals for field technicians.
- Control flow of work in the shop, including trucking and rentals when necessary.
- Create and communicate all quotes for work to be done in the shop.
- Provide guidance to technicians to assist in the completion of repairs when necessary.
- Open, review, and validate all information on all work orders at the time of the service job as well as throughout the process until billing is complete.
- Create and organize all paperwork generated during the shop repair, including shop folders.
- Communicate with customers on the status of their shop job via outbound calls as the work is being performed.
- Confirm scheduled maintenance has been performed on all units in the shop for repairs.
- Create and communicate field service quotes when necessary.
- Answer and respond to incoming customer service calls.
- Final sign off on shop work orders prior to invoicing.
- Perform other duties assigned by management.
- Education/Experience: High School Diploma or Equivalent; 1 year of related mechanical experience and/or training; or equivalent combination of education and experience.
- Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
- Math Ability: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office products including Word, Excel, and Internet software.
- Certificates and Licenses: Must have valid driver's license.
Equipment Depot is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and skilled individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
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