Retail Customer Service Specialist
1 week ago
Part-time Retail Sales Associate
Join our team at Recreational Equipment Inc. as a part-time Retail Sales Associate, where your passion for outdoor activities will shine. This role is pivotal in enhancing customer experiences and promoting our products.
Key Responsibilities:
- Assist customers by addressing inquiries related to products, memberships, and services.
- Maintain organized and well-stocked work areas, ensuring accurate pricing of items.
- Collaborate with management and visual merchandising teams to uphold store presentation standards.
- Engage customers in the sales process, utilizing our Sales and Service Training program.
- Process transactions at the register, ensuring alignment with our satisfaction guarantee.
- Handle special transactions, including orders and registrations.
- Identify and resolve customer concerns effectively.
- Support product receipt and customer pick-up processes.
- Keep the customer hold area organized and up to date.
- Perform additional duties as assigned.
Qualifications:
- Previous experience in retail is preferred.
- Strong collaboration skills and the ability to work well within a team.
- Flexibility in viewpoints to support team decisions.
- Effective problem-solving skills and innovative thinking.
- Excellent communication abilities, building rapport with diverse individuals.
- Knowledge of outdoor activities relevant to the department.
- Ability to prioritize tasks and manage time efficiently.
- Willingness to work a flexible schedule, including evenings and weekends.
At Recreational Equipment Inc., we are committed to fostering an inclusive environment where everyone can thrive. We offer competitive benefits, including healthcare, discounts, and opportunities for personal growth. Join us in making the outdoors accessible for all.
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