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Retail Service Representative

2 months ago

Pittsburgh, Pennsylvania, United States AAA Full time

About the Role:

We are seeking a highly skilled and customer-focused Retail Service Specialist to join our team at AAA. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and customers.

Key Responsibilities:

  • Greet and Assist Members: Greet all members and customers, determine their needs, and provide legendary service.
  • Provide DMV Services: Offer DMV vehicle license, registration, and notary services to our members.
  • Meet Sales and Service Goals: Reach sales and service goals and earn incentives for multiple AAA products and services.
  • Prepare Travel Materials: Prepare and provide TripTik travel routings, marked road maps, tour books, and other travel-related materials.
  • Make Travel Arrangements: Make hotel and car rental reservations for members and provide travel destination information.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package