Customer Service Representative
5 days ago
Job Summary:
We are seeking a highly skilled and customer-focused Retail Service Specialist to join our team at AAA. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and customers, ensuring a positive and memorable experience.
Key Responsibilities:
- Greet and Assist Members: Greet all members and customers, determine their needs, and provide legendary service.
- Provide DMV Services: Offer DMV vehicle license, registration, and notary services to our members.
- Meet Sales and Service Goals: Reach sales and service goals, and earn incentives for multiple AAA products and services.
- Prepare Travel Documents: Prepare and provide TripTik travel routings, marked road maps, tour books, and other travel-related materials.
- Make Travel Arrangements: Make hotel and car rental reservations for members, and provide travel destination information.
Requirements:
- Excellent Customer Service Skills: Provide exceptional service to our members and customers.
- Strong Communication Skills: Communicate effectively with members, customers, and colleagues.
- Organizational Skills: Manage multiple tasks and responsibilities in a fast-paced environment.
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