IT Support Specialist

3 days ago


Pensacola, Florida, United States K-Tek Resourcing Full time
Job Summary

We are seeking a highly skilled IT Desktop Support Specialist to join our team at K-Tek Resourcing. As a key member of our Field Service Operations team, you will provide exceptional support to our clients, delivering high-quality solutions with a focus on customer satisfaction.

Key Responsibilities
  • Provide technical expertise and support to end-users, resolving hardware and software issues in a timely and efficient manner.
  • Collaborate with our team to resolve customer problems and provide hands-on support to other IT teams.
  • Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Stay up-to-date with the latest technologies and trends, applying this knowledge to improve our services and support.
Requirements
  • 4-7 years of experience in service delivery and end-user support.
  • Excellent customer service orientation and verbal communication skills.
  • Experience with various desktop systems, operating systems, and technical environments.
  • Ability to install software and troubleshoot a wide range of applications.
  • Analytical thinking and problem-solving ability.
About K-Tek Resourcing

K-Tek Resourcing is a consulting organization with a strong presence in the industry. We pride ourselves on delivering high-quality resources and solutions, built on our experience, integrity, and commitment to excellence.


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