Retail Operations Manager

14 hours ago


Corte Madera, California, United States J. Crew Group, Inc. Full time
Associate Manager Job Description

We are seeking a highly skilled Associate Manager to oversee daily store operations and drive sales growth. The ideal candidate will possess strong leadership qualities, excellent communication skills, and the ability to multitask effectively.

Key Responsibilities:
  • Oversee daily store operations, including opening and closing procedures, to ensure seamless customer service and team performance.
  • Manage cash register activities and maintain accuracy in transactions to drive sales growth and minimize losses.
  • Assist in recruiting, training, and supervising staff to develop a high-performing team.
  • Conduct employee orientation and provide ongoing coaching to ensure staff are equipped to meet sales targets.
  • Maintain inventory levels and merchandise displays to drive sales and improve customer experience.
  • Handle customer inquiries and resolve issues promptly to ensure exceptional customer service.
  • Collaborate with the Store Manager to achieve sales targets and drive business growth.
  • Support wireless sales initiatives and promotions to drive sales and revenue growth.
Requirements:
  • Previous experience as an Assistant Manager or in a similar role preferred.
  • Strong organizational skills with the ability to multitask effectively.
  • Knowledge of wireless sales is a plus.
  • Leadership qualities to motivate and guide team members.
  • Proficiency in managing day-to-day store activities.
What We Offer:
  • Competitive hourly rate of $43.75 per hour.
  • Full-time position with 40 hours per week.
  • Benefits package including 401(k), dental insurance, employee discount, flexible schedule, health insurance, paid time off, and vision insurance.


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